Terms & Conditions

I want you to love your purchase! Each one is handmade with tons of love, and each one is one-of-a-kind by nature.

If you have a problem with your order, please contact me at shopokana@gmail.com (allow a few days for response as I am occasionally unplugged), and I will make sure we can find you a fair solution. Please see my FAQs page for common questions, and read on below for my standard return policy.

Shipping Policy – Standard shipping by Canada Post provided unless otherwise specified. Regular post is estimated to be delivered within 2 business days within the Okanagan, in 3 business days within BC, and in 4 business days within Canda(excluding the day of mailing). International post to USA and other countries may be delayed by customs, but usually arrives within 10 business days.

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